Coronavirus Update effective 11th May 2020

Hello All

We had hoped that today following the PM’s speech we would be able to make some plans for opening. As always we are lead by Government & NHS guidelines and with our clients, staff and volunteers safety as the number one priority for now we will not be commencing any face to face services here in the centre.

Rest assured that we are working here in the back ground to ensure when the time is right we are ready to open and the best way to do it ensuring everyone’s safety. The garden is still being looked after and looks beautiful, the building is being maintained and deep cleaned, and the staff are busy as always thinking of ideas and working hard running the organisation. We will be ready.

In the meantime we are here to take you calls so please do get in touch we love hearing how you are doing.

Also if you have any ideas or projects about how we could support you with in the next few months please do get in touch.

One idea we are going to trial is phone buddies where you are matched up with someone to check in on each other and share the journey with good times & bad. If you are interested in being involved email call or email [email protected]

You have all been incredible so far and we have been amazed by your positivity in challenging times and proud of the support you provide each other and also for caring about us the staff team.

Best wishes

Clare, Cheryl, Denise & Vikki

Useful Links & numbers for Coronavirus

There is so much information out there we are trying to create one place where you can locate them.

Please be aware information can go out of date quickly and we will note brief description & in brackets the date we verified the link.


Helplines/Telephone Numbers

NHS 111 (11/05/20)

Citizens Advice Havering– 01708 629902 (11/05/20) see link for availability

NSPCC 0800 800 5000 (11/05/20)  24 hours helpline

Childline 0200 111 (11/05/20)  24 hours helpline

National Domestic Abuse Helpline (11/05/20) 24 hours helpline

Respect – Mens Advice Line (11/05/20) Mon – Fri 9-5/8pm

Samaritans 116 123 24 (11/05/20) hours free helpline

Action on Elder Abuse 0808 808 8141 (11/05/20)

Cruse Bereavement 0800 808 1677 (11/05/20) Mon- Fri 9-5

LB of Havering Coronavirus helpline 0800 368 5201

LBH Key Number

  • Adult Social Services: 01708 432000
  • Children’s Social Services / Safeguarding Team: 01708 433222
  • Council Tax: 01708 433997
  • Environment / Streetcare: 01708 432563
  • Housing Benefit: 01708 433996
  • Housing Services (Repairs / Rents/ PSL): 01708 434000
  • Housing Solutions / Homelessness enquiries: 01708 432824
  • Payment line: 01708 433993
  • Planning and Building Control: 01708 433100
  • Registrars: 01708 433481
  • School Admissions: 01708 434600
  • Main switchboard: 01708 434343


Health & Well being

NHS Latest Updates (11/05/2020) link

Samaritans advice if worried about mental well  (11/05/2020) link

Advice for Carers of those with serious mental health issues (11/05/2020)  link

Havering Mind Coronavirus Support (11/05/20) link

NHS Mental Health While Staying Home (ll/05/20) link


Information/Guidelines & Advice

Government Latest Updates (11/05/20) link

BSL Daily updates (11/05/20) link

Information for Direct Payments recipients (11/05/20) link

Energy/Utility Advice  (11/05/20) link

Get Coronavirus support as a clinically extremely vulnerable person (11/05/20) link

Scam Awareness during Coronavirus (11/05/20) link

Domestic Abuse advice from Citizen Advice (11/05/20) link

Havering Council Coronavirus Updates (11/05/20) link

Disability Rights Coronavirus Updates  (11/05/20) link

Working Families Advice (11/05/20) link

Live in Havering & interested in offering or need support visit Havering Volunteer Centre Coronavirus Help Page (11/05/20) link

Money Advice (11/05/20) link

Havering Carers Information for managing difficult times (11/05/20) link

Taxi Card Changes during Coronavirus (21/05/20) link

Scope Disability Charity range of useful information (01/06/20) link

Website full of advice and connections for brothers and sisters of disabled children and adults link



Tips on how to access on line events (11/05/20) – link

Cyber Aware (11/05/20) link


Coronavirus Update

We had hoped that today following the PM’s speech we would be able to make some plans for opening. As always we are lead by Government & NHS guidelines and with our clients, staff and volunteers safety as the...

Looking on the bright side

This has been a strange and unsettling few weeks but what have you enjoyed or learned, here’s just a few of ours
💚how much people are willing to help each other
💚respect for key workers
💚all the memes & funny videos
💚new ways to be connected
💚Hazels singing/Stephens Clapping Videos
💚& talking to all our amazing clients to hear about how they are doing everything they can to support each other & themselves
So many more but we’d love to hear yours