Useful Links & numbers for Coronavirus

There is so much information out there we are trying to create one place where you can locate them.

Please be aware information can go out of date quickly and we will note brief description & in brackets the date we verified the link.


Helplines/Telephone Numbers

NHS 111 (11/05/20)

Citizens Advice Havering– 01708 629902 (11/05/20) see link for availability

NSPCC 0800 800 5000 (11/05/20)  24 hours helpline

Childline 0200 111 (11/05/20)  24 hours helpline

National Domestic Abuse Helpline (11/05/20) 24 hours helpline

Respect – Mens Advice Line (11/05/20) Mon – Fri 9-5/8pm

Samaritans 116 123 24 (11/05/20) hours free helpline

Action on Elder Abuse 0808 808 8141 (11/05/20)

Cruse Bereavement 0800 808 1677 (11/05/20) Mon- Fri 9-5

LB of Havering Coronavirus helpline 0800 368 5201

LBH Key Number

  • Adult Social Services: 01708 432000
  • Children’s Social Services / Safeguarding Team: 01708 433222
  • Council Tax: 01708 433997
  • Environment / Streetcare: 01708 432563
  • Housing Benefit: 01708 433996
  • Housing Services (Repairs / Rents/ PSL): 01708 434000
  • Housing Solutions / Homelessness enquiries: 01708 432824
  • Payment line: 01708 433993
  • Planning and Building Control: 01708 433100
  • Registrars: 01708 433481
  • School Admissions: 01708 434600
  • Main switchboard: 01708 434343


Health & Well being

NHS Latest Updates (11/05/2020) link

Samaritans advice if worried about mental well  (11/05/2020) link

Advice for Carers of those with serious mental health issues (11/05/2020)  link

Havering Mind Coronavirus Support (11/05/20) link

NHS Mental Health While Staying Home (ll/05/20) link


Information/Guidelines & Advice

Government Latest Updates (11/05/20) link

BSL Daily updates (11/05/20) link

Information for Direct Payments recipients (11/05/20) link

Energy/Utility Advice  (11/05/20) link

Get Coronavirus support as a clinically extremely vulnerable person (11/05/20) link

Scam Awareness during Coronavirus (11/05/20) link

Domestic Abuse advice from Citizen Advice (11/05/20) link

Havering Council Coronavirus Updates (11/05/20) link

Disability Rights Coronavirus Updates  (11/05/20) link

Working Families Advice (11/05/20) link

Live in Havering & interested in offering or need support visit Havering Volunteer Centre Coronavirus Help Page (11/05/20) link

Money Advice (11/05/20) link

Havering Carers Information for managing difficult times (11/05/20) link

Taxi Card Changes during Coronavirus (21/05/20) link

Scope Disability Charity range of useful information (01/06/20) link

Website full of advice and connections for brothers and sisters of disabled children and adults link



Tips on how to access on line events (11/05/20) – link

Cyber Aware (11/05/20) link


Looking on the bright side

This has been a strange and unsettling few weeks but what have you enjoyed or learned, here’s just a few of ours
💚how much people are willing to help each other
💚respect for key workers
💚all the memes & funny videos
💚new ways to be connected
💚Hazels singing/Stephens Clapping Videos
💚& talking to all our amazing clients to hear about how they are doing everything they can to support each other & themselves
So many more but we’d love to hear yours

Client Feedback Questionnaire for April 2019 – March 2020

Dear all

Our annual Client Evaluation Week to gain feedback, suggestions and review the previous year (financial April 19- March 20) for H.A.D. normally takes place in September.

We thought due to these unprecedented times we would bring this forward and use this time of reflection to complete it now.  This will allows us to prepare our Annual Report whilst the centre is quiet rather then when it is open again and full of wonderful people, stories, activities, laughter and conversations.
We truly value everyone’s input from the ideas, support you give to each other, passion for life, volunteering and the trials and tribulations you face and these last few weeks have highlighted to us daily that you our clients are the heart of H.A.D.

We look forward to our future and to hearing your ideas.  #ItsYourService

We’d like to thank you for making the year April 2019 – March 2020 a truly exciting, enjoyable and fulfilling year.   We challenged you in the year to #TrySomethingNew and you grab the opportunities from science experiments, day trips, public speaking to hosting your own amazing Art Exhibition.

All members are kindly asked to fill out a questionnaire via survey monkey (link below).

These evaluations are important to us at H.A.D, it lets us know what you think of the service we are providing, and where we can improve.  It also gives you the chance to ‘have your say’.

If you have any questions or need assistance please do get in touch either

Complete survey here


Covid 19 – H.A.D Closure

Following the latest Government Guidelines, the Board of Trustees have taken the decision that the H.A.D. building will be closed to all visitors.  This decision has not been taken lightly as it means that ALL groups and activities will...

No such thing as a silly questions

If you are unsure of how something feels or if you have a niggling doubt about a situation or someone, please do talk to one of the H.A.D. team. Call us or make an appointment to talk to someone...

Prevention is better than Cure!

Are you living with a long-term health condition such as Arthritis, Type 2 Diabetes, Osteoporosis, Cancer, Asthma, Circulation or Heart Problems?

Giaro Health Management runs a 10-weeks course aiming to raise awareness of the impact of chronic conditions on individuals’ wellbeing by addressing the physical, cognitive and social needs,  all of which has a long-term, positive impact on their general health.

This week’s recommendation:

Focus on appropriate posture control !

Posture refers to positioning of the body or the way in which it is held. It requires energy to overcome gravity. Without this energy, the body becomes limp and is not able to maintain correct alignment.

Correct posture means positioning the body in a good balance to enable the bodily systems working more effectively without undue strain.

For example, slouching when sitting or standing restricts efficient functioning of the lungs, and produces skeletal strain, which leads to other problems.

Sitting posture:


H.A.D’s Great Outdoors

Join us weekly every Monday, Wednesday & Thursday to experience the benefits of the great outdoors.

9.30am every week for twenty minutes in the beautiful H.A.D. garden.  

It has been proven that being in the fresh air even for short amount of times can boost your well being and lower stress levels.



Join us to sit and reflect, smell the flowers, spot wildlife or stroll around the garden at your own pace

Interested in reading more about the benefits of the great out doors see links below

Daily Mail

Benedon Health



Happy New Year & Our Plans for 2020

Welcome to 2020, a New Year a New Decade. We are busy in the office planning lots of exciting activities and fundraising events for the forthcoming year.

After our success of ‘Try something new’ throughout 2019, we have decided this year to focus our theme for 2020 is around




those eagle eyed among you will realise this spells out H.A.D.

We will be offering many more Health & Well being classes and activities, starting in January with group counselling sessions. These will be delivered by an independent trained counsellor from Silver Line Therapies. There are four different topic areas the first starting in January will be around Self Esteem.

Our Mind Body & Soul class which compromises of Chair Based Yoga, Mindfulness and Breathing Techniques will be starting up again in February, please see Website and Social Media for updates on class dates and times.

We would love to hear your ideas for H.A.D. services and events and invite all our clients to join Clare at our Meet the Manager event #ItsYourService

If you have any ideas for healthy activities or have ambitions that you would like to share with the office, and we can help work out the direction in which we can achieve these, please get in touch we are always open to new ideas and suggestions.

Lets all go on this journey of a healthier 2020 together!

We hope to see many of you soon, and remember to check the Website, and all Social Media pages for all updates.

Clare, Cheryl, Denise & Vikki


Meet Marie our student Social Worker

Hello, my name is Marie.

I am a student social worker from the University of Essex, on  placement at H.A.D.

I am working with a great team in an extremely caring environment, promoting well-being and social inclusion.  I am really enjoying working with a diverse group of service users and  have been given the opportunity to learn so much.

I am in the office from Monday – Wednesday 9am to 4pm, pop in to say “HI!” Would be lovely to meet you.  My first Meet Marie session is 6th November 10-2pm everyone is welcome.